Friday, September 20, 2013

Learning from Supplier auditor training

Summary of additional information for class :-

Just complete the supplier auditor training with VDA 6.3 approach being exercised.

The followings are some further useful information quoted from VDA6.3 and this training session for self-learning purpose and reflection.

I would like to recommend the below useful link for further study, and coaching approach may be the final tool for making the supplier management process in more effective manner.

1) Personal Development Conversation 360 : http://www.pdc360.com/


2) Articles on Coaching :-

http://www.coachingandtraining.org/articles/category/%E5%9F%BA%E6%9C%AC%E6%A6%82%E5%BF%B5/

3) TYPES OF QUALITY ASSESSMENTS – GREG HUTCHINS





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Keys for Professionalism of Auditor


Build Creditability 建立可信性
-Why Supplier Audit ?
-Why LEGO ?
-Why YOU ?
Interview Process 面談步驟
-Ice Breaking
-Self introduction
-Audit presentation / questioning technique / concerns management
-Fact Finding
-Wrap Up and Fix follow-up arrangement
Audit Reporting & Meeting 報告及會議
After Audit service 審核後的服務



The audit process :

Check process approach being listed in VDA 6.3 standard tool book 




PREPARE CHECKLIST(S) for interview session

- using Turtle format 
- See VDA 6.3 standard book : Six Basic questions for auditing each process


PREPARING ON-SITE ACTIVITIES :

AUDIT TEAM WORK ASSIGNMENT

- Assign work by team leader,     Such assignments should consider: – Independence and competence of auditors – Effective use of resources – Roles & responsibilities of auditors , auditors in-training & technical experts

Select the processes for on-site audit exercise

- Conduct / Follow the Process Analysis : Turtle 


KNOWING YOUR SUPPLIERS :


1) What’s Stopping Your suppliers From Achieving Quality Excellence? 


1.1. People and Leadership
Quality is largely dependent on culture and leadership
2. Business Processes
Standardization – apply EQMS
3. Technology
Close the loop on quality issue - a common platform
4. Key Performance Indicators
Difficult to measure


2) Benefits of Supplier Audit  



Satisfies Buyers’ Requirement & Expectations

Improved Inter-Office Communications

Repeat Business

Higher Economic Returns

Improved Image

Marketing Edge

Recognized Quality


Improved Company Performance

Controlled Processes

Reduced Wastage of Materials

Reduced Production Cost

Corrective Action

Preventive Measures

Reduced Risks

Consistency In Specifications

Improved Quality

On-Time Completion


Sharing with the audited client (Supplier)







4Ps  for Remember in your learning process


PLATFORM : The ”Process Forum” ,etc.
PROFESSIONALISM
PRACTICE
PARTICIPATION



Follow-up assessment :-

Interactive assessment for Global Supply Management
http://iac.aberdeen.com/ABGIAC/GSMA/sponsor.aspx


試試看你的判斷力

http://www.brl.ntt.co.jp/people/hara/fly.swf

Lower Resistance by Listening