Four Generations of Quality Management Systems (QMS) :
1) Paper-based processes, or in electronic forms and word processing tools
2) Database environments
3) point solutions (individual quality process)
4) Single Platform
Problems in 4th Generation of QMS :
- The need to manage the training records and documents related to quality processes as part of a quality process
- Proliferation of uncorrelated data repository systems within the organization (e.g. multiple complaint systems, supplier CAPAs, etc., requiring manual effort for closed loop processes
- Insufficient focus on connecting business and quality management directly into core quality processes.
What needs to change ?
The next generation of software-based quality management systems must address fundamental requirements to integrate :-
- Forms - based processes
- Quality documents
- Unstructured collaboration (e.g. emails)
Reason : Data burden - doubling within 15 months
Summary :
Future QMS solutions enable companies to gain deep and meaningful improvements in quality and not just address regulatory compliance.
Source : amehta@nextdocs.com
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